Workforce Training & Development

Our business strengths work for your business advantage

All customer-facing employees, regardless of department or level in the organization, need to be trained. And if you were to consider the fact that an organization has internal and external customers, all employees would need training is some area or another.

While most organizations focus on Product or Service, the area invariably overlooked is Soft Skills.

The quality of employees and their development through training are major factors in determining long-term success and profitability of any business. If you hire and keep good employees, it is good policy to invest in the development of their skills, so that they can increase team’s productivity.

We specialize in management & employee development. Like the Organizations & Professionals we work with, we are passionate about bringing out the best in people and making them Champions

We focus on developing ways to generate change, easily and effectively, now and in the future. We work with people to identify habitual patterns of thinking, and then facilitate systemic change.

In short, we are capable of providing training and development to your people in the areas of communications, performance management, personal growth and responsibility, professionalism and teambuilding. MODULES INCLUDE:

1. Managerial Leadership
2. Direct Selling
3. Operations & Co-ordination
4. Verbal /Written Communication & Presentation skills
5. Team Building & Conflict Management
6. Customer Care & Telephone Etiquette
7. International Business Culture & Etiquette

The content, methodology, and conceptual width & depth of each module are calibrated to address your specific needs and target audience.

Real work examples, audio-visual experiences, games & exercises, psychometric evaluations, measures and monitors are integral parts of the training process.